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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary STilson

November 18, 2024

5  out of  5
rating by Gary STilson
"Trust and confidence in an Insurance agency is a must. I experience that with my agent. State Farm provides all of the trust and confidence for your vital insurance needs. Thank you State Farm."
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Roxana K.

November 15, 2024

5  out of  5
rating by Roxana K.
"My experience was great!!! Jaime was very helpful front giving me every detail about my insurance and costs, very grateful with him!!! I just switched insurance."
We responded:
": We are glad to hear Jamie was able to assist you, Roxanna. Your review means a lot to us, and we are thrilled to have you as a customer. If there is anything else we can do for you, don’t hesitate to reach out! -Kaitlin"
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peter vlahopoulos

November 14, 2024

5  out of  5
rating by peter vlahopoulos
"I had an outstanding experience with Kaitlyn Scott and her colleague Max From State Farm for my multiple car and life insurance needs! From the moment I reached out, Max was incredibly professional and attentive, taking the time to understand my specific situation and what I was looking for in coverage. Max provided me with a range of options for my car insurance, ensuring I got the best deal without sacrificing coverage. He explained everything clearly, helping me understand each policy's benefits and features. I appreciated her transparency—no hidden fees or surprises! When it came to life insurance, Max was equally thorough. He guided me through the different types of policies and helped me choose one that gives me peace of mind while being budget-friendly. His patience and genuine concern for my family's future made all the difference. The customer service at Kaitlyn Scott State Farm is exceptional. Anytime I had questions or needed assistance, Max was just a phone call away, always ready to help with a smile. Overall, I highly recommend Max From Kaitlyn Scott State Farm for anyone looking for reliable and personalized insurance solutions. His dedication and expertise truly set her apart in the industry. Thank you, Kaitlyn and Max for making this process so smooth and enjoyable!"
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Lee Young

November 6, 2024

4  out of  5
rating by Lee Young
"Very Good service!!"
We responded:
"Thanks for the kind words, Lee! We appreciate your business. Please don’t hesitate to call or stop by the office if you need anything in the future. – Kait "
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Maria Gabriele

November 1, 2024

5  out of  5
rating by Maria Gabriele
"Jaime was very efficient, knowledgeable, courteous and polite. Helped me on getting a quote right away which saved me a noticeable amount of money. It was a pleasure working with him."
We responded:
"Hi Maria! Thank you for the kind words! We're thrilled to hear Jaime made your experience efficient and pleasant. Saving you money while providing great service is what we're all about. Looking forward to assisting you again! – Kait "
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Keith Wenzel

October 29, 2024

5  out of  5
rating by Keith Wenzel
"What a great experience very helpful an explained everything would definitely recommend Jamie"
We responded:
"Hi Keith! Thank you for the kind words! Your support means a lot to our team and I’ll be sure to pass on your compliments to Jaime. Glad we could help! – Kait "
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Nighte Mare

October 24, 2024

5  out of  5
rating by Nighte Mare
"Jaime Guaqueta was my agent and took excellent care of me..he was courteous , professional, and accomodating. Thank you State Farm!!! Peace, A.DeFreitas, New York"
We responded:
"Thank you for the kind words! We're thrilled to hear that Jaime provided you with courteous and professional service. Your feedback means a lot to us, and we're grateful to have you as part of our community! I’ll be sure to pass on your compliments to Jaime. – Kait "
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ATRAX 1709

October 22, 2024

5  out of  5
rating by ATRAX 1709
"Max has helped me tremendously on apply for State Farm insurance. Much much better than my last insurance (Esurance) that were a bunch of robots that I couldn’t get a hold of anybody. Definitely going with State Farm."
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Chelsea McGraw

October 22, 2024

5  out of  5
rating by Chelsea McGraw
"I switched my home coverage over to Statefarm after having the pleasure of speaking with Jaime. The process was stress free and being able to talk to an actual person without yelling at an automated system for 20 minutes is truly priceless. I recently switched my auto policy over to them as well after really having to appreciate how frustrating is it to try to reach a ‘live agent’ with my now old insurance carrier. Jaime and Bianca were able to answer all my questions and get my policies switched over (plus the added bonus of bundle savings). Now I don’t have to stress about struggling to reach someone if I ever do need to utilize my coverage or simply have a question and not 3 hours to spare waiting on hold or navigating an automated system with impossible prompts. Highly recommend making the call to this office if your renewals are up and you’re shopping around - great prices, great coverage and actual people!"
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Alex Gonzalez

October 18, 2024

5  out of  5
rating by Alex Gonzalez
"The guy Max was super helpful. Saved me $200 a month 2400 a year."
We responded:
"Hi Alex! Wow, Max really knows how to make a difference! Saving $200 a month is fantastic news. Thanks for sharing your experience and trusting us with your insurance coverage! – Kait "
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Anthony Federico

October 16, 2024

5  out of  5
rating by Anthony Federico
"Greatly appreciate the attention to detail from my Statefarm team! Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our team. Providing detailed, personalized service is what we strive for, and your recommendation means the world to us! If you ever need anything, we’re always here to help. – Kait"
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Saul Ponce

October 16, 2024

5  out of  5
rating by Saul Ponce
"Jaime muy buena persona explica bien fue muy rapido cotizar mi carro con él"
We responded:
"Thank you for the great feedback! We're so glad to hear that Jaime provided such quick and clear service. We'll be sure to pass along your kind words to him! If you have any other questions or need further assistance, don't hesitate to reach out. Thanks for choosing your local State Farm team for your auto insurance needs. – Kait "
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Cris Vee

October 16, 2024

5  out of  5
rating by Cris Vee
"MATT AT STATE FARM WAS VERY INFORMATIVE HELPFUL I RECOMMEND STATE FARM"
We responded:
"Thank you for the awesome review! We're so glad to hear that Matt was informative and helpful during your experience. We truly appreciate your recommendation and look forward to assisting you with anything you may need in the future. – Kait"
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Ryan Hess

October 16, 2024

5  out of  5
rating by Ryan Hess
"Kaitlin and her team are great- always professional and timely with communications. It’s nice to speak to the same group of humans for such an important service."
We responded:
"Thank you so much for your thoughtful review! We’re glad to hear that you’ve had a great experience with our team. We take pride in being professional and timely, and it’s wonderful to know you appreciate speaking with a familiar team. We’re always here to help with whatever you need! – Kait "
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Alejandro Zelada

October 15, 2024

5  out of  5
rating by Alejandro Zelada
"State Farm agent Max was very helpful and helped me with all my issues 10/10"
We responded:
"Thank you for the fantastic feedback! We're so glad to hear that Max was able to assist you with everything. A 10/10 experience is what we aim for! If you ever need anything else, don’t hesitate to reach out. – Kait"
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Sophia Dwyer

October 11, 2024

5  out of  5
rating by Sophia Dwyer
"I was able to obtain auto insurance from all state my agent Max was superb in making this possible I loved his energy, he was very knowledgeable, polite, respectful great personality so if your looking for a good experience buying auto insurance Max is your guy"
We responded:
"Thank you for your kind words! We’re so glad to hear that Max provided you with such a positive experience. His energy and professionalism really stand out, and we’re proud to have him on our team. – Kait"
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Patricia Licata

October 11, 2024

5  out of  5
rating by Patricia Licata
"Kaitlin and her staff are a pleasure to work with!"
We responded:
"“Thank you so much, Patricia! We're delighted to hear you had a great experience with our team. If you ever need anything else, feel free to reach out. We're always here to help our Good Neighbors! – Kaitlin” "
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Frank Joe

October 10, 2024

5  out of  5
rating by Frank Joe
"Was very helpful and saved me over $300 dollars a month"
We responded:
": “Thank you for sharing your experience, Frank! We're thrilled to hear that we were able to help you save on your insurance coverage. We appreciate your business and support! -Kaitlin”"
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Matthew Padgett

October 9, 2024

5  out of  5
rating by Matthew Padgett
"After making the decision of purchasing a new car I decided to give State Farm a try as a first time customer. Max G and the rest of the team here went above and beyond and took the stress and guesswork out of the entire process."
We responded:
"“Thank you for this wonderful review, Matthew! We're thrilled to hear that Max made your first experience with State Farm smooth and stress-free. We appreciate your trust in us for your insurance needs. Congrats on your new car! – Kait”"
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Joel Chery

October 8, 2024

5  out of  5
rating by Joel Chery
"If you are looking for a safe place to insure your car, I really recommend State Farm. There is a great team that is there to listen to your proposals and also your needs. Where your vehicle will be well insured without a headache.🥇🥇🏅🚗🚗🚐🚗🚙🏍️"
We responded:
"Joel, thank you so much for the amazing review! We're thrilled to hear that you feel confident insuring your car with us. Our team is always here to listen and provide the coverage that best suits your needs. Your trust means a lot to us—drive safe knowing we've got you covered! – Kait "
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Anthony Hicks

October 8, 2024

5  out of  5
rating by Anthony Hicks
"My insurance went up in New York State and State Farm went to battle for me to help me save money now ask yourself this question what insurance does that ? well I’ll help you , State Farm the people’s choice thank you State Farm"
We responded:
"Wow, thank you for this amazing review, Anthony! Helping our Good Neighbors with their insurance needs is our top priority. We're so glad that we could provide you with excellent service. We truly appreciate your recommendation and are here whenever you need us! – Kait "
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Bolanle Johnson

September 27, 2024

5  out of  5
rating by Bolanle Johnson
"Max did a great job. I will recommend him to family and friends .."
We responded:
"We appreciate your recommendation, Bolanle! It means so much to us that you would trust us with helping your friends and family. Let us know if there is anything else we can do for you. -Kaitlin"
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N Ch

September 20, 2024

5  out of  5
rating by N Ch
"Exceptional Service Jamie was very patient and helpful Definitely recommend"
We responded:
"Thank you for the fantastic review! Jamie and the team are so pleased to hear that you had such a positive experience. Providing patient and helpful service is what we’re all about. We truly appreciate your recommendation and are here whenever you need us! -Kaitlin"
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Kamal Saif

September 19, 2024

5  out of  5
rating by Kamal Saif
"Thank you for your cooperation, I am happy to join your company."
We responded:
"Thank you, Kamal, for your kind review and for choosing us! We're thrilled to have you on board and are here to support you whenever you need. Welcome to the Kaitlin Scott State Farm Agent family! -Kaitlin"
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KEEP MOVING FORWARD

September 18, 2024

5  out of  5
rating by KEEP MOVING FORWARD
"Mr. Scott was helpful , patient , and walked us through the whole process.very professional . I would recommend"
We responded:
"Thank you for the fantastic feedback! I'm glad to hear my team could help guide you through the process. Your recommendation is appreciated, and we're here to help whenever you need assistance! -Kaitlin"