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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dwight Fowler

June 10, 2025

5  out of  5
rating by Dwight Fowler
"I had a marvelous experience with the State Farm agent representative, whose name is Eliana. She was very elaborate, fully detailed and cordial in her delivery. She provided me with all the information that I needed to make an intelligent decision about my automobile insurance and she was savvy enough to strongly suggest and politely request that I also include my homeowners insurance. She indicated how it would be to my advantage to do both; and after listening to her rationale and deliberating, I ultimately concluded that she was correct. Consequently, I walked away with an excellent automobile insurance policy and an excellent homeowners insurance policy. I am immensely grateful and extremely appreciative to have had the privilege of having Eliana to be the State Farm representative provided to accommodate my insurance needs. It has been an honor and a privilege! I certainly have no problems recommending anyone who is in need of the kind of insurance that State Farm provides to Eliana. Best regards, Dr. Dwight Fowler"
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joseph perrone

June 10, 2025

5  out of  5
rating by joseph perrone
"Super nice people. Very efficient and helpful. I am very impressed with their service"
We responded:
"We truly appreciate your sharing these kind words, Joseph. Our team is always here to help, so we are glad to know that we have done this efficiently and kindly. Please let us know if we can be of any service to you in the future. We are always happy to help! -Kaitlin"
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Daryl Waite

June 9, 2025

5  out of  5
rating by Daryl Waite
"Thank you Eliana Gutierrez for a smooth and easy transaction and for looking after my well being😃"
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Michelle Schubert

June 9, 2025

5  out of  5
rating by Michelle Schubert
"They have been a pleasure to work with"
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Frankie Ferrante

June 9, 2025

5  out of  5
rating by Frankie Ferrante
"Truly honest guy!"
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Ken Boswell

June 9, 2025

4  out of  5
rating by Ken Boswell
"Max was understanding and patient, after being frustrated with other insurance companies, my anxieties was high and Max was willing to listen and try working on assisting to help. It was good to hear some suggestions and offers he purpose. I think rates in New York is out of control. I think its time to leave NY the place i have been most of my life. GET OUT WHILE YOU CAN..... Max state farm agent was great 👍🏾"
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Pat Fitzsimmons

June 9, 2025

5  out of  5
rating by Pat Fitzsimmons
"Took time to explain everything and get the best price"
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Doug DeBonet

June 6, 2025

5  out of  5
rating by Doug DeBonet
"Some of the nicest insurance agents I’ve had the pleasure of doing business with in a while!"
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Lori Wehmeyer

June 6, 2025

5  out of  5
rating by Lori Wehmeyer
"Jaime helped me navigate a switch to Statefarm. He was thorough, informative and friendly."
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John Garrett

May 27, 2025

5  out of  5
rating by John Garrett
"Thank you for your help and changing my insurance carriers you made it painless. Thanks for all your help."
We responded:
"John, thank you! Our team is delighted to hear that we made your switch easy and that we were helpful with the process. Thank you for choosing us, and please do not hesitate to reach out if you have any questions or concerns. We are all here to assist you! -Kaitlin"
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Krystle Schor

May 23, 2025

5  out of  5
rating by Krystle Schor
"Max was such a huge help when getting a new car and needing my own insurance! He went out of his way to explain all details and made sure i was comfortable going through with the process. I have always dreaded speaking to insurance companies, but max made this experience so quick and painless!"
We responded:
"Hi Krystle, thank you for sharing your experience with us. Max is grateful for the opportunity to serve you and to have done so in a helpful and quick manner. We thank you for trusting us, and we look forward to working with you again soon. Please let us know if we can help with anything else in the future! -Kaitlin"
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Emil Guirgis

May 16, 2025

5  out of  5
rating by Emil Guirgis
"I have kept my business and personal insurance with State Farm for 45 years. Kaitlin Scott State Farm Agency is by far One of the most professional agencies I’ve ever dealt with. Very responsive and they get to know you and your needs. Great advice, great folks. I highly recommend this agency."
We responded:
"Thank you, Emil, for your delightful review of our team. We are thrilled to have had you with us over the years and are even more excited to know that we have been professional, responsive, and helpful during that time. Thank you for trusting us, and we look forward to working with you in the future. Please let us know if we can help you with anything! -Kaitlin"
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V McClintock

May 14, 2025

5  out of  5
rating by V McClintock
"Carmita was super friendly and very helpful. If you're looking to change your insurance I recommend going to the Kaitlin Scott Insurance Agent with State Farm."
We responded:
"Hello! Thank you for leaving us a delightful review! Carmita and the team are glad to see that she was friendly and helpful during your time together. Thank you for the recommendation, and please do not ever hesitate to ask us any questions or voice any concerns. We are here to help you with anything! -Kaitlin "
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Luis Portillo

May 14, 2025

5  out of  5
rating by Luis Portillo
"Very good staff Carmita and Jaime were really helpful to get my insurance quote almost 70% lower than the one I received from different agencies. HIGHLY RECOMMEND THIS STATE FARM AGENCY"
We responded:
"Hi Luis, thank you for sharing your experience with us. Carmita and Jaime are thrilled to hear about this review and your kind words. We thank you for choosing us and for your recommendation. Please let us know if we can help with anything else in the future. We are always here for you! -Kaitlin"
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Erika Fernandez

May 13, 2025

5  out of  5
rating by Erika Fernandez
"Max Goshin was amazing and patient! Loved him! Thank you!"
We responded:
"Hi Erika, thank you for sharing your kind review with our team. Max is thrilled to hear that he was able to assist you with great service. Thank you for trusting him and us with your insurance needs. Please let us know if we can help with anything else in the future! -Kaitlin "
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Kate Kim

May 12, 2025

5  out of  5
rating by Kate Kim
"I had an outstanding experience with my State Farm auto insurance agent, Eliana. She was incredibly courteous and helpful, even during a very stressful situation. Her calm demeanor and patience truly stood out, and she went above and beyond—working overtime for two hours—to ensure my case was resolved. What impressed me most was her consistent follow-through and commitment to keeping her promises. It’s rare to find someone so dedicated and dependable. I’m truly grateful for her support and highly recommend her services to anyone in need of a reliable insurance agent."
We responded:
"Hi Kate, thank you for sharing your kind review with us. We are thrilled to hear about your time with Eliana. She truly cares about all our customers' needs, and this review means a lot to her and our team. Thank you for trusting us with your insurance needs, and we look forward to hearing from you soon. Please let us know if we can assist you! -Kaitlin"
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Juanita Cintron

May 12, 2025

5  out of  5
rating by Juanita Cintron
"I highly recommend state farm their fair understanding and extremely helpful.. You can actually speak to someone and get help with any questions you need. I'm glad a switched to them."
We responded:
"Juanita, thank you! Our team truly appreciates your recommendation and kind words. We are always here to assist you, so please do not hesitate to reach out with any questions or concerns. Thank you for choosing us, and we look forward to seeing you soon! -Kaitlin"
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Olga Marin

May 12, 2025

5  out of  5
rating by Olga Marin
"Save me money in my car insurance, agents are always on top of things and made my experience of getting my insurance very pleasant"
We responded:
"Thank you for the 5-star review, Olga! I am so glad we were able to assist you with your auto insurance. We are here for all your insurance needs. Thank you for being a valued customer! – Kaitlin"
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armani

May 10, 2025

5  out of  5
rating by armani
"I couldn't be happier with the service I received from Eliana. She was incredibly helpful and her customer service was outstanding. I would highly recommend her to friends and family"
We responded:
"Armani, thank you! Our team is grateful to have assisted you and to have done so in an incredible way! Please do not ever hesitate to contact Eliana or anyone else at the office. We are all here to assist you! -Kaitlin"
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Julian

May 10, 2025

5  out of  5
rating by Julian
"Great learning experience, great customer service!"
We responded:
"Thank you, Julian, we truly appreciate your kind words for our team. We are all happy to help, so thanks for letting us know that we did a wonderful job on this. Please let us know if we can help with anything else in the future. Our team is always here for you! -Kaitlin"
Profile photo of Meylina Gutierrez

Meylina Gutierrez

May 9, 2025

5  out of  5
rating by Meylina Gutierrez
"I was very satisfied with Eliana’s service, she offered me a great customer service and helped me a lot with what I was looking for. I am definitely recommend her to friends and family."
We responded:
"Hi Meylina, thank you for sharing your feedback with our team. We are thrilled to know that Eliana was able to assist you when you needed it. Thank you for trusting us, and we will be here when you need us next. So please do not hesitate to reach out if you have any questions! -Kaitlin "
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Jerry Bowling

May 9, 2025

5  out of  5
rating by Jerry Bowling
"Eliana is absolutely knowledgeable and very honest with finding you the best deal. I highly recommend State Farm. If you have questions I promise you Eliana has the answers to your questions."
We responded:
"Our team thanks you for leaving us a review, Jerry. We also thank you for trusting us with your insurance needs and for your recommendation of Eliana. These mean a lot to her and the team, so please do not hesitate to reach out so we can provide you with great service again! -Kaitlin"
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Pamela McCarthy

May 2, 2025

5  out of  5
rating by Pamela McCarthy
"I have State Farm for my auto and home insurance. I switched like 2 years ago since my other insurance was going up alot and the agent was not helpful at all. I reached out online to several agencies and State Farm, Insure with Kait, Nesconset said they could help. Anyone, just recently, the rates had gone up but they actually called me and told me this but also offered to see what they could do. Bianca sent me an email and I called her. She worked on the auto policy for me and I am saving money again. I appreciate this very much since other agents in the past said, Thats the price, everything has gone up. or they never get back to you. So many thanks to Bianca at State Farm."
We responded:
"Hi Pamela, thank you for sharing your amazing review. Our team is so glad to hear that we have provided you with great service and have gone above and beyond your expectations. We truly appreciate you reviewing us and choosing us for your insurance needs. We will always be here for you, so please do not hesitate to reach out if you have any questions! -Kaitlin"
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Tomi Tompkins

April 30, 2025

5  out of  5
rating by Tomi Tompkins
"Max very nice, he took the time to explain everything very well"
We responded:
"Thank you, Tomi, for leaving us a delightful review of Max. He and the team are grateful for his service, for explaining everything to you well, and for you choosing us for your insurance needs. We will be here the next time you need us, so please do not hesitate to reach out with any questions! -Kaitlin "
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alejandra espinoza

April 22, 2025

5  out of  5
rating by alejandra espinoza
"Excelente servicio, buenos precios y grandes descuentos en las pólizas de seguro de carro el agente Jaime me explicó con detalle los beneficios y la cobertura para mis autos. Recomiendo esta compañía State farm si lo que quieren es ahorrar y un servicio de calidad."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"